Assistant Business Manager (Telecalling)

About this role

We're hiring an Assistant Business Manager (Telecalling) to turn enquiries into centre visits. You'll call every student who reaches out, understand what they want to learn, and book them a visit — where our Business Manager helps them choose the right course. This is a phone-first role with a clear path to Business Manager.

What you'll do

• Enquiry Calling. Call every new enquiry the same day — understand their goal and answer their first questions.
• Booking Centre Visits. Convert interested enquiries into a confirmed visit at a fixed date and time.
• Confirmation & Follow-up. Confirm each visit the day before, and follow up with anyone who could not make it.
• Re-engaging Old Enquiries. Go back to earlier enquiries and bring the still-interested ones back.
• Accurate Records. Log every call, outcome and next step in the portal so nothing is lost.
• Handover to the Business Manager. Brief the Business Manager before each visit so the student is met prepared.
• Daily Reporting. Report calls made, visits booked, and visits actually attended each day.

What we're looking for

• Any graduate. Freshers with clear, confident speech are welcome.
• Fluent in Marathi and Hindi; comfortable working English.
• Happy to spend the day on the phone, and able to take a "no" calmly.
• Basic computer skills — able to record calls and outcomes in a CRM.
• Telecalling, admissions or customer-support experience is a plus, not a must.